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Citizen Charter 2025

📜 Citizen Charter 2025

A Citizen’s Charter is a document that clearly specifies the services that citizens are entitled to receive from Government offices, the procedures for obtaining those services, the time limits for delivery, and the mechanisms available for grievance redressal.

It helps ensure transparency and efficiency in governance and facilitates the timely delivery of public services to citizens.

🎯 Key Objectives of the Citizen’s Charter

  • Transparency: To create awareness among citizens about their rights to access various public services.
  • Timely Service Delivery: To ensure that services are provided within the prescribed time limit.
  • Accountability: To enhance the accountability and responsibility of officials in delivering public services.